MN: Alexandria
Dancing Sky Area Agency on Aging is seeking a full-time, Minnesota Aging Pathways, formally the Senior LinkAge® Line Resource Specialist position. Specialists will provide long-term care options counseling by phone to help consumers understand service options and implement community resources that promote choice and independence.

We utilize a person-centered model to link people to services that will help them remain in their homes and promote healthy aging. Minimum of a bachelor’s degree in social work, nursing, or a related degree. Or a minimum of 4 years’ experience in human services.

Professional Skills:
 Excellent verbal and written communication
 Active listening and empathetic communication
 Ability to build trust and rapport over the phone
 Ability to explain information clearly and calmly
 Problem-solving and critical-thinking skills
 Professional and courteous phone etiquette
 Ability to assist individuals with different needs and communication styles
 Strong organization and attention to detail
 Reliable and dependable
 Ability to maintain confidentiality and privacy
 Comfortable documenting calls and maintaining accurate records
 Ability to remain calm and professional in difficult situations
 Ability to work independently and as part of a team
 Commitment to providing high-quality client support

Grade 4 Program Specialist 2. Salary Range $56,208-$64,943 plus benefits. Applicants within 35 miles of Warren will be expected to work in Warren at least 3 days a week. Applicants outside the 35-mile radius will be an allowed work from home status. Applicants must be within a 45-mile radius of the 21-county planning and services area if you do not live within the 21-county planning and service area. Work from home status is assigned to a primary residence in or with in the 45-mile radius of the 21-county planning and services area designated at hire.

Please submit application, cover letter, resume, and references to:
Northwest Regional Development Commission
Attention: Heather Pender
109 South Minnesota Street
Warren, MN 56762 or email: heather@nwrdc.org (OR CLICK ON THE ''APPLY'' BUTTON).

BIPOC candidates encouraged to apply.
We are an Equal Opportunity Employer M/F/ Disabled/ Veterans

Y
Resource Specialist - $56,208 - $64,943, DOE.
Healthcare
Public-Social-Services
Nurse
Full Time
Permanent
Full Time
0-1
DOE
Direct Employer

heather@nwrdc.org
N
Warren
MN
56762
United States